{"id":391,"date":"2026-10-12T15:11:37","date_gmt":"2026-10-12T15:11:37","guid":{"rendered":"https:\/\/sasomed.com\/index.php\/%d8%a7%d9%84%d8%af%d8%b9%d9%85\/"},"modified":"2026-10-12T15:26:50","modified_gmt":"2026-10-12T15:26:50","slug":"support-ar","status":"publish","type":"page","link":"https:\/\/sasomed.com\/index.php\/ar\/support-ar\/","title":{"rendered":"\u0627\u0644\u062f\u0639\u0645"},"content":{"rendered":"<h1 class=\"wp-block-heading\">\u0627\u0644\u062f\u0639\u0645<\/h1>\r\n\r\n<p class=\"wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.521), 19px);\">\u0647\u0644 \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0645\u0633\u0627\u0639\u062f\u0629 \u0628\u0634\u0623\u0646 \u0645\u0646\u062a\u062c \u0645\u0646 SASOmed \u0623\u0648 \u0644\u062f\u064a\u0643 \u0633\u0624\u0627\u0644 \u062a\u0642\u0646\u064a \u0623\u0648 \u0645\u0644\u0627\u062d\u0638\u0629 \u0639\u0644\u0649 \u0627\u0644\u062c\u0648\u062f\u0629\u061f \u0627\u0641\u062a\u062d \u0637\u0644\u0628 \u062f\u0639\u0645 \u0623\u062f\u0646\u0627\u0647 \u0648\u0633\u064a\u0631\u062f \u0639\u0644\u064a\u0643 \u0641\u0631\u064a\u0642\u0646\u0627 \u0645\u0628\u0627\u0634\u0631\u0629. \u064a\u064f\u0633\u062c\u064e\u0651\u0644 \u0643\u0644 \u0637\u0644\u0628 \u0641\u064a \u0646\u0638\u0627\u0645 \u0627\u0644\u062e\u062f\u0645\u0629 \u0644\u062f\u064a\u0646\u0627 \u0648\u064a\u064f\u062a\u0627\u0628\u064e\u0639 \u062d\u062a\u0649 \u062d\u0644\u0651\u0647.<\/p>\r\n\r\n\r\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-0ded4260 wp-block-columns-is-layout-flex\" style=\"margin-top:36px\">\r\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:62%\">\r\n\r\n\r\n<form id=\"sasoSupportForm\" class=\"saso-form\" novalidate>\r\n  <div class=\"saso-form-grid\">\r\n    <label>\u0627\u0633\u0645\u0643 <span class=\"req\">*<\/span>\r\n      <input type=\"text\" name=\"name\" required maxlength=\"200\">\r\n    <\/label>\r\n    <label>\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a <span class=\"req\">*<\/span>\r\n      <input type=\"email\" name=\"email\" required maxlength=\"200\">\r\n    <\/label>\r\n    <label>\u0627\u0644\u0647\u0627\u062a\u0641\r\n      <input type=\"text\" name=\"phone\" maxlength=\"50\">\r\n    <\/label>\r\n    <label>\u0627\u0644\u0634\u0631\u0643\u0629 \/ \u0627\u0644\u0645\u062e\u062a\u0628\u0631\r\n      <input type=\"text\" name=\"company\" maxlength=\"200\">\r\n    <\/label>\r\n    <label>\u0627\u0644\u0645\u0646\u062a\u062c (\u0627\u062e\u062a\u064a\u0627\u0631\u064a)\r\n      <input type=\"text\" name=\"product\" maxlength=\"200\" placeholder=\"\u0645\u062b\u0627\u0644: Safepit 135\">\r\n    <\/label>\r\n    <label>\u0631\u0642\u0645 \u0627\u0644\u062f\u0641\u0639\u0629 \/ \u0627\u0644\u0631\u0642\u0645 \u0627\u0644\u062a\u0633\u0644\u0633\u0644\u064a (\u0627\u062e\u062a\u064a\u0627\u0631\u064a)\r\n      <input type=\"text\" name=\"serial_number\" maxlength=\"200\">\r\n    <\/label>\r\n    <label class=\"saso-form-full\">\u0627\u0644\u0645\u0648\u0636\u0648\u0639 <span class=\"req\">*<\/span>\r\n      <input type=\"text\" name=\"subject\" required maxlength=\"300\">\r\n    <\/label>\r\n    <label class=\"saso-form-full\">\u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0646\u0627 \u0645\u0633\u0627\u0639\u062f\u062a\u0643\u061f <span class=\"req\">*<\/span>\r\n      <textarea name=\"message\" rows=\"5\" required maxlength=\"6000\"><\/textarea>\r\n    <\/label>\r\n    <label class=\"saso-form-full saso-check\">\r\n      <input type=\"checkbox\" name=\"warranty_claim\"> \u0647\u0630\u0647 \u0645\u0644\u0627\u062d\u0638\u0629 \u0639\u0644\u0649 \u0627\u0644\u062c\u0648\u062f\u0629 \/ \u0645\u0637\u0627\u0644\u0628\u0629 \u0636\u0645\u0627\u0646\r\n    <\/label>\r\n  <\/div>\r\n  <button type=\"submit\" class=\"saso-form-btn\">\u0625\u0631\u0633\u0627\u0644 \u0627\u0644\u0637\u0644\u0628<\/button>\r\n  <p id=\"sasoSupportMsg\" class=\"saso-form-msg\" role=\"status\" aria-live=\"polite\"><\/p>\r\n<\/form>\r\n<script>\r\n(function(){\r\n  var TR={\"A verification code has been sent via WhatsApp.\": \"\u062a\u0645 \u0625\u0631\u0633\u0627\u0644 \u0631\u0645\u0632 \u0627\u0644\u062a\u062d\u0642\u0642 \u0639\u0628\u0631 \u0648\u0627\u062a\u0633\u0627\u0628.\", \"Code queued \u2014 WhatsApp delivery is temporarily unavailable, please try again shortly.\": \"\u062a\u0639\u0630\u0651\u0631 \u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0639\u0628\u0631 \u0648\u0627\u062a\u0633\u0627\u0628 \u0645\u0624\u0642\u062a\u064b\u0627\u060c \u064a\u0631\u062c\u0649 \u0627\u0644\u0645\u062d\u0627\u0648\u0644\u0629 \u0628\u0639\u062f \u0642\u0644\u064a\u0644.\", \"Please wait a moment before requesting another code.\": \"\u064a\u0631\u062c\u0649 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0642\u0644\u064a\u0644\u064b\u0627 \u0642\u0628\u0644 \u0637\u0644\u0628 \u0631\u0645\u0632 \u062c\u062f\u064a\u062f.\", \"This code has expired. Please request a new one.\": \"\u0627\u0646\u062a\u0647\u062a \u0635\u0644\u0627\u062d\u064a\u0629 \u0627\u0644\u0631\u0645\u0632. \u064a\u0631\u062c\u0649 \u0637\u0644\u0628 \u0631\u0645\u0632 \u062c\u062f\u064a\u062f.\", \"Too many attempts. Please request a new code.\": \"\u0645\u062d\u0627\u0648\u0644\u0627\u062a \u0643\u062b\u064a\u0631\u0629. \u064a\u0631\u062c\u0649 \u0637\u0644\u0628 \u0631\u0645\u0632 \u062c\u062f\u064a\u062f.\", \"Incorrect code. Please try again.\": \"\u0627\u0644\u0631\u0645\u0632 \u063a\u064a\u0631 \u0635\u062d\u064a\u062d. \u064a\u0631\u062c\u0649 \u0627\u0644\u0645\u062d\u0627\u0648\u0644\u0629 \u0645\u0631\u0629 \u0623\u062e\u0631\u0649.\", \"Please verify your WhatsApp number before submitting.\": \"\u064a\u0631\u062c\u0649 \u0627\u0644\u062a\u062d\u0642\u0642 \u0645\u0646 \u0631\u0642\u0645 \u0648\u0627\u062a\u0633\u0627\u0628 \u0642\u0628\u0644 \u0627\u0644\u0625\u0631\u0633\u0627\u0644.\", \"Thank you \u2014 your request has been received. Our team will review it and contact you shortly.\": \"\u0634\u0643\u0631\u064b\u0627 \u0644\u0643 \u2014 \u062a\u0645 \u0627\u0633\u062a\u0644\u0627\u0645 \u0637\u0644\u0628\u0643. \u0633\u064a\u0631\u0627\u062c\u0639\u0647 \u0641\u0631\u064a\u0642\u0646\u0627 \u0648\u064a\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0643 \u0642\u0631\u064a\u0628\u064b\u0627.\", \"We already have a pending request from this email. Our team will be in touch shortly.\": \"\u0644\u062f\u064a\u0646\u0627 \u0628\u0627\u0644\u0641\u0639\u0644 \u0637\u0644\u0628 \u0642\u064a\u062f \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0629 \u0645\u0646 \u0647\u0630\u0627 \u0627\u0644\u0628\u0631\u064a\u062f. \u0633\u064a\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0643 \u0641\u0631\u064a\u0642\u0646\u0627 \u0642\u0631\u064a\u0628\u064b\u0627.\", \"Company \/ organisation name is required\": \"\u0627\u0633\u0645 \u0627\u0644\u0634\u0631\u0643\u0629 \/ \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0645\u0637\u0644\u0648\u0628\", \"A valid email address is required\": \"\u064a\u0631\u062c\u0649 \u0625\u062f\u062e\u0627\u0644 \u0628\u0631\u064a\u062f \u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0635\u062d\u064a\u062d\", \"A WhatsApp-reachable phone number is required\": \"\u0631\u0642\u0645 \u0647\u0627\u062a\u0641 \u064a\u0639\u0645\u0644 \u0639\u0644\u064a\u0647 \u0648\u0627\u062a\u0633\u0627\u0628 \u0645\u0637\u0644\u0648\u0628\", \"Please enter a valid WhatsApp number, with country code\": \"\u064a\u0631\u062c\u0649 \u0625\u062f\u062e\u0627\u0644 \u0631\u0642\u0645 \u0648\u0627\u062a\u0633\u0627\u0628 \u0635\u062d\u064a\u062d \u0645\u0639 \u0631\u0645\u0632 \u0627\u0644\u062f\u0648\u0644\u0629\"};function tr(s){return (s&&TR[s])||s;}\r\n  var API=\"https:\/\/rsssystem.artelligence.solutions\/api\/public\/support-ticket\";\r\n  var COMPANY_ID=2;\r\n  var f=document.getElementById('sasoSupportForm');\r\n  if(!f)return;\r\n  var msg=document.getElementById('sasoSupportMsg');\r\n  var btn=f.querySelector('.saso-form-btn');\r\n  f.addEventListener('submit',function(e){\r\n    e.preventDefault();\r\n    msg.className='saso-form-msg';\r\n    var d={company_id:COMPANY_ID};\r\n    Array.prototype.forEach.call(f.elements,function(el){\r\n      if(!el.name)return;\r\n      d[el.name]=(el.type==='checkbox')?el.checked:el.value.trim();\r\n    });\r\n    if(!d.name||!d.email||!d.subject||!d.message){ msg.textContent='\u064a\u0631\u062c\u0649 \u062a\u0639\u0628\u0626\u0629 \u0627\u0644\u062d\u0642\u0648\u0644 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629.'; msg.classList.add('err'); return; }\r\n    btn.disabled=true; btn.textContent='\u062c\u0627\u0631\u064d \u0627\u0644\u0625\u0631\u0633\u0627\u0644\u2026';\r\n    fetch(API,{method:'POST',headers:{'Content-Type':'application\/json'},body:JSON.stringify(d)})\r\n      .then(function(r){return r.json().then(function(j){return {ok:r.ok,j:j};});})\r\n      .then(function(res){\r\n        if(res.ok){ f.reset(); msg.textContent=tr(res.j.message)||'\u0634\u0643\u0631\u064b\u0627 \u0644\u0643 \u2014 \u062a\u0645 \u062a\u0633\u062c\u064a\u0644 \u0637\u0644\u0628\u0643.'; msg.classList.add('ok'); }\r\n        else{ msg.textContent=(res.j&&tr(res.j.detail))||'\u062d\u062f\u062b \u062e\u0637\u0623 \u0645\u0627. \u064a\u0631\u062c\u0649 \u0627\u0644\u0645\u062d\u0627\u0648\u0644\u0629 \u0645\u0631\u0629 \u0623\u062e\u0631\u0649.'; msg.classList.add('err'); }\r\n      })\r\n      .catch(function(){ msg.textContent='\u062a\u0639\u0630\u0651\u0631 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u0627\u0644\u062e\u0627\u062f\u0645. \u064a\u0631\u062c\u0649 \u0627\u0644\u0645\u062d\u0627\u0648\u0644\u0629 \u0644\u0627\u062d\u0642\u064b\u0627 \u0623\u0648 \u0645\u0631\u0627\u0633\u0644\u062a\u0646\u0627 \u0645\u0628\u0627\u0634\u0631\u0629 \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a.'; msg.classList.add('err'); })\r\n      .finally(function(){ btn.disabled=false; btn.textContent='\u0625\u0631\u0633\u0627\u0644 \u0627\u0644\u0637\u0644\u0628'; });\r\n  });\r\n})();\r\n<\/script>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:38%\">\r\n<div class=\"wp-block-group has-tertiary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-44c08200 wp-block-group-is-layout-constrained\" style=\"border-radius:10px;padding:26px\">\r\n<h3 class=\"wp-block-heading has-medium-font-size\">\u0637\u0631\u0642 \u0623\u062e\u0631\u0649 \u0644\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627<\/h3>\r\n<p class=\"wp-block-paragraph\"><strong>\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u0627\u0644\u064a\u0648\u0646:<\/strong> \u0633\u062c\u0651\u0644\u0648\u0627 \u0627\u0644\u062f\u062e\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0628\u0648\u0627\u0628\u0629 \u0644\u0641\u062a\u062d \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0648\u0645\u062a\u0627\u0628\u0639\u062a\u0647\u0627 \u0648\u0639\u0631\u0636 \u0627\u0644\u0641\u0648\u0627\u062a\u064a\u0631 \u0648\u062a\u0646\u0632\u064a\u0644 \u0627\u0644\u0645\u0633\u062a\u0646\u062f\u0627\u062a.<\/p>\r\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/rsssystem.artelligence.solutions\/portal\/login?company=2\">\u0628\u0648\u0627\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a><\/div><\/div>\r\n<hr class=\"wp-block-separator has-alpha-channel-opacity has-background\" style=\"background-color:#00000020;color:#00000020\"\/>\r\n<p class=\"has-small-font-size wp-block-paragraph\"><strong>\u0648\u062b\u0627\u0626\u0642 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a<\/strong><br>\u062a\u062a\u0648\u0641\u0631 \u0627\u0644\u0646\u0634\u0631\u0627\u062a \u0627\u0644\u0641\u0646\u064a\u0629 \u0648\u062a\u0639\u0644\u064a\u0645\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0641\u064a \u0635\u0641\u062d\u0629 \u0643\u0644 <a href=\"\/index.php\/ar\/products-ar\/\">\u0633\u0644\u0633\u0644\u0629 \u0645\u0646\u062a\u062c\u0627\u062a<\/a>.<\/p>\r\n<p class=\"has-small-font-size wp-block-paragraph\"><strong>\u0627\u0644\u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0627\u0645\u0629<\/strong><br>\u0627\u0633\u062a\u062e\u062f\u0645 <a href=\"\/index.php\/ar\/contact-ar\/\">\u0635\u0641\u062d\u0629 \u0627\u0644\u062a\u0648\u0627\u0635\u0644<\/a> \u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0627\u0644\u0634\u0631\u0627\u0643\u0627\u062a.<\/p>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n","protected":false},"excerpt":{"rendered":"<p>\u0627\u0644\u062f\u0639\u0645 \u0647\u0644 \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0645\u0633\u0627\u0639\u062f\u0629 \u0628\u0634\u0623\u0646 \u0645\u0646\u062a\u062c \u0645\u0646 SASOmed \u0623\u0648 \u0644\u062f\u064a\u0643 \u0633\u0624\u0627\u0644 \u062a\u0642\u0646\u064a \u0623\u0648 \u0645\u0644\u0627\u062d\u0638\u0629 \u0639\u0644\u0649 \u0627\u0644\u062c\u0648\u062f\u0629\u061f \u0627\u0641\u062a\u062d \u0637\u0644\u0628 \u062f\u0639\u0645 \u0623\u062f\u0646\u0627\u0647 \u0648\u0633\u064a\u0631\u062f \u0639\u0644\u064a\u0643 \u0641\u0631\u064a\u0642\u0646\u0627 \u0645\u0628\u0627\u0634\u0631\u0629. \u064a\u064f\u0633\u062c\u064e\u0651\u0644 \u0643\u0644 \u0637\u0644\u0628 \u0641\u064a \u0646\u0638\u0627\u0645 \u0627\u0644\u062e\u062f\u0645\u0629 \u0644\u062f\u064a\u0646\u0627 \u0648\u064a\u064f\u062a\u0627\u0628\u064e\u0639 \u062d\u062a\u0649 \u062d\u0644\u0651\u0647. \u0627\u0633\u0645\u0643 * \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a * \u0627\u0644\u0647\u0627\u062a\u0641 \u0627\u0644\u0634\u0631\u0643\u0629 \/ \u0627\u0644\u0645\u062e\u062a\u0628\u0631 \u0627\u0644\u0645\u0646\u062a\u062c (\u0627\u062e\u062a\u064a\u0627\u0631\u064a) \u0631\u0642\u0645 \u0627\u0644\u062f\u0641\u0639\u0629 \/ \u0627\u0644\u0631\u0642\u0645 \u0627\u0644\u062a\u0633\u0644\u0633\u0644\u064a (\u0627\u062e\u062a\u064a\u0627\u0631\u064a) \u0627\u0644\u0645\u0648\u0636\u0648\u0639 * 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